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Privacy Policy

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Borrowed Pen is committed to respecting your privacy. Our company values prioritize transparency and accountability. Those values guide our approach to protecting your data at our website www.borrowedpen.com.

 

We recognize that persons who engage with Borrowed Pen via our website and other means may have questions about the personal data they provide to us and how we respect that information. This Privacy Policy addresses those questions and explains how and why we use your data. 

 

What Data Do We Collect From Our Website Visitors?

 

Borrowed Pen receives, collects, and stores any data you enter on our website or provide us in any other way. Depending on your engagement path, may collect and/or store:

 

  • Personally identifiable information including name, email, password, and any communications with Borrowed Pen

  • Payment details and purchase history

  • Comments, feedback, product reviews, and recommendations

  • Website login and password

  • Internet protocol (IP) Address, computer, and connection information

 

We may also use software tools to measure and collect performance analytics including: 

 

  • Session information

  • Page response times

  • Length of visits to certain pages

  • Page interaction information

  • Methods used to browse away from the page

 

How We Collect Data

 

When you conduct a transaction on our website, as part of the process, Borrowed Pen collects the personal data you provide us including your name, address, and email address. Your data will be used for the specific reasons stated above only. 

 

Why Do We Collect Data?

 

We collect both personal and non-personal data for the following purposes:

 

  • To provide and operate products and services;

  • To provide our website users with customer assistance and technical support;

  • To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;

  • To create statistical data and other aggregated and/or inferred Non-Personal data to provide and improve our respective services; 

  • To comply with any applicable domestic and international laws and regulations.

 

How Do We Store Data?

 

We take cybersecurity seriously at Borrowed Pen. All data is stored securely on our website platform and cloud server. All data is stored behind a robust firewall. 

 

All direct payment gateways adhere to standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How We Communicate With Our Website Visitors

 

Borrowed Pen may contact you to notify you regarding your account, troubleshoot problems with your account, resolve account disputes, collect money and fees owed, poll opinions, send company updates, and/or as otherwise necessary to contact you to enforce our User Agreement, applicable laws, and any other business agreements we have with you. For these purposes, we may contact you via email, phone, or postal mail.

 

Our Cookie Policy

 

Borrowed Pen uses cookies for numerous purposes. Some cookies are necessary for technical reasons and others enable a personalized experience for visitors. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action. Cookies may be collected by third-party services such as Google Analytics or website applications make collect cookies through our website hosting platform.

 

Here are some valuable resources to learn more about Cookies:

 

  • Cookie settings in Firefox

  • Cookie settings in Internet Explorer

  • Cookie settings in Google Chrome

  • Cookie settings in Safari (OS X)

  • Cookie settings in Safari (iOS)

  • Cookie settings in Android

 

How Can Visitors Withdraw Consent To Collect, Store, Or Process Data?

 

If you do not wish for us to process your data anymore, please submit a request to hello@borrowedpen.com.

 

Privacy Policy Updates Notice

 

Borrowed Pen reserves the right to modify this privacy policy at any time. Please review it frequently to stay

up-to-date. Changes and clarifications take effect immediately upon their posting on the website. If we make

material changes to this policy, we will notify here on our Privacy Policy page. 

 

Questions

 

If you would like to access, amend, or delete any personal data Borrowed Pen may have about you,

please contact us at hello@borrowedpen.com.

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