Hot Off the Pen

Most patients walk out of an MRI scan with one burning question: “So… what does that mean?” They wait days for a report they can’t decode, squint at words like “hyperintense,” and end up Googling until they’re convinced WebMD’s worst-case scenario is the only option.

 Credentials matter, yes. However, nothing builds confidence faster than hearing from some

Most patients don’t wake up excited about their imaging appointment. They’re worried about the results, worried about the cost, and worried about having to lie still in a loud, knocking tube for 20 minutes. If your website, blog, or social media sounds cold or overly technical, you’re adding to that anxiety instead of easing it.

Patients don’t fail discharge instructions because they don’t care. They fail because the instructions are confusing, overwhelming, or forgettable. Your job is to cut the noise, keep it simple, and reinforce the essentials.

When someone wakes up with a fever at 2 a.m., they’re not comparing hospital systems. They’re grabbing their phone and typing “urgent care near me.” If your clinic doesn’t show up right then, you’ve already lost the patient and maybe the next dozen who search the same way tomorrow.

If you’re looking to grow your healthcare, here is a list of marketing must haves you'll need to get the word out.